David Dalka attends and reports business events and conferences to discover the future of business where technology, organizations and customer exeperience meet. Also serves as emcee, moderator and motivational business keynote speaker.
On October 9th, I wrote this about Kathy Sierra’s “Knocking the Exuberance Out of Employees”.
It’s a great post and it relates to a lot of problems in the business world in terms of having innovative customer service. Let’s hope her post prompted some people to realize that operating in this manner is a mistake.
Congrats!
Karl Long has a great post on this where he encourages others to chime in on this issue. Follow his links.
If you are pressed for time, Jeremiah Owyang has a nice summary of the blogoshere reaction.
I think the issue of leadership that is able to constantly adapt to change is going to get bigger and bigger and eventually a new breed of corporate leader will be brought in, one who listens and constantly innovates.
Historically, I rarely take part in the everybody is taking a survey surveys. Yet this superhero one seemed fun. I seem to rank highly as a superhero, maybe I should try that instead of search engines, mobile search marketing or financial services!
Like Steve Rubel, I’m Superman (apparently)! Yet, I’m more Green Lantern than either Michael Arrington or Jason Calacanis. Do those that know me find this accurate? I’m curious.
Your results:
You are Superman
|
You are mild-mannered, good, strong and you love to help others. |
Ever since the Times of London first reported Jimmy Wales intention to start a search engine, the blogosphere has been ablaze with speculation and misinformation about the concept (which is much earlier stage than first reported).
While considerable questions remain, Danny Sullivan over at Search Engine Land did a good job getting some clarification from Jimmy and then giving his opinions as only Danny can.
I think the thing that everyone overlooks here is that Mr. Wales says in response to Danny about ads, “There are no immediate plan to sell ads, so for now we’re not too focused on that. If we don’t build something useful, selling ads on it is sort of a moot point.”
In my opinion, what the search industry should be most worried about is if Mr. Wales built a “good” search engine which was not at all focused on monetization. Now that could be actually quite disruptive if searchers were to migrate to it under some purest movement of some sort. I think the odds of that are considerably more significant than a great search engine killer emerging here.
Here is one of them. I wonder why they didn’t just send out update disks to a larger audience? Anyone have insight on that?
“Google’s monopoly power is less threatening than Microsoft’s because changing operating systems is hard, while changing search engines is easy…” – Blake Ross, co-founder of Firefox in his post Tip: Trust is hard to gain, easy to lose.
Interesting read.
(Update – 7/21 /2009 – updated to Internet Archive – http://www.blakeross.com/2006/12/25/google-tips/ no longer is live.)
It’s interesting to note that Google’s 2006 Christmas transition logo shows someone making a gift themselves. If everyone made all gifts themselves, search engine marketing would cease to exist, so it’s more that a bit of an interesting choice for them to show, don’t you think?
