king Dalka

OK as you know I’m not exactly the biggest lover of splogs. But when a splog links to my Google post with the anchor text “king Dalka“, it certainly gets my attention. I almost have to think the splogs are lobbying for my support?

If the splog lobby really wants to win me over, they should try anchor text like Chicago, Sales, Marketing, Local, Mobile, Search which are all better terms to link me with in the future…

Got that sploggers?

Is Google Planning a New Campus?

This job description seems to indicate the future acquisition of new land for more Googleplex locations….

1)  Responsible for overseeing all aspects of Google’s new building program in Northern California.

2) Experience in with campus development projects required.

Anyone have ideas where this might be located or have information about the plans?  Do tell.

    Director Real Estate and Workplace Services (HQ/NorCal) - Mountain View

This position is based in Mountain View, CA.

The Director of Real Estate and Workplace Services/HQ Properties, NorCal is responsible for the delivery of all aspects of real estate development, transaction management, project management and workplace services (office management) for all Google offices located in the Northern California. This position will liaise with company leadership to establish an overall strategic facilities plan and execute the plan within the framework of the global real estate plan, budget and service delivery methodology. This position reports directly to the Vice President of Real Estate and Workplace Services.

Responsibilities:

* Responsible for overseeing all aspects of Google’s new building program in Northern California.
* Responsible for all aspects of transaction management within the region; site selection and lease negotiation.
* Responsible for all design, tenant build outs, and facility management within the region.
* Responsible for the delivery of all workplace services within the region including building operations, reception and mail services and office management.
* Develop detailed operating budgets for each office within corporate performance metrics and manage each line of service within established budgets.
* Define goals and objectives for outsourced service providers and manage their performance against defined goals.
* Develop, implement and monitor regional strategic facility goals against corporate metrics established by the Vice President of Real Estate and Workplace Services.
* Educate and set reasonable expectations for company leadership, their management teams and all Googlers about the real estate process, schedule and costs.
* Develop and maintain strong alliances and effective communication channels at all levels within the region.
* Ensure continual process improvement of Real Estate and Workplace Services’ delivery model.
* Perform financial analysis of projects and prepare recommendations the management team.
* Generate real estate reports, executive presentations and business cases.
* Ensure regional service quality and client satisfaction.

Requirements:

* Bachelors’ degree from a mid to top tier school in related field (i.e. business, engineering etc.), MBA preferred.
* 10+ years corporate/commercial real estate.
* Experience in with campus development projects required.
* Experience in a high-tech, fast paced environment preferred.
* Strong interpersonal, communication and presentation skills.
* Innovated, critical thinker.
* Demonstrate the ability to think strategically.
* Demonstrate ability to prioritize multiple and changing initiatives.
* Detail oriented with strong analytical, organizational, interpersonal and negotiation skills.
* Strong customer service skills.

If You Were Recruiting An Acoustic Guitar Player…Tommy Emmanuel

If you were going to recruit an acoustic guitar player, what attributes would you seek?

If you were recruiting in the traditional manner, you’d seek these attributes:
- college degree in music
- experience working for an orchestra or band
- experience in an educational institution as a music teacher

But if you were looking for a true leader and innovator these measures would miss the hidden gems. People who are self taught are often thought leaders and innovators who lead to breakthroughs because they lack certain limiting beliefs. Tommy Emmanuel is one such person. Let’s look at his unique attributes:
- Tommy is self-taught, having picked up a guitar at a young age
- Tommy has never had any formal training in music
- Tommy has never learned how to read sheet music, yet he knows how to play literally thousands of songs
- Tommy never uses a set list in his solo performances, the creativity flows from circumstance and audience participation
- Tommy constantly innovates and reworks his songs making incremental improvements

Yet, Tommy now plays 300+ nights a year on five continents!!! If you looked at his resume based on traditional measures, you’d likely pass him over. But in the scarce talent, post baby boomer generation we are now entering, people need to look beyond keywords and look into passion and self-taught competencies. Those who do will build industry leading companies. Others will rapidly fall behind and lag in relation to their peers.

I’m fortunate to see Tommy again this evening in Chicago! I had the great pleasure of interviewing Tommy Emmanuel in 2003. Such a remarkable and inspiring person. Here are some samples of his live work on Youtube, enjoy!

FCF07 - The Role of Mobile Search in Social Computing

Presenter: Charles Golvin, Principal Analyst, Forrester Research

I didn’t get around to posting this last week, these are some high points of Charles’ all too short talk:

Mobile data adoption is growing, but skews young. Many people still have not been exposed to mobile ads.

They don’t trust SMS ads. They also don’t want to pay for something in lieu of advertising. In the current state this creates contradictions.

The most interesting thing he said in his talk was when he showed Google mobile search and then stated, “I think Google imitated Yahoo! in this regard”.

Offline visual codes are powerful mechanisms for simplifying mobile call-to-action. (I’d expand this to state that it will become powerful for creating an effective multi-channel strategy as many people are too focused on mobile alone.)

Mobile should eventually be abbreviated, transactional, measurable and integrated with physical world.

FCF07 - Social Media Brought My Jacket Back!!!

Wow!!! On Friday when I posted about my lost jacket, I stated this:

Then I had a talk with security who informed me that there are multiple video cameras in the Grand Ballroom and if someone did walk off with it’s highly likely that they would be able to pinpoint the person especially since the room was 3/4 empty at that point.

Then you find out who your friends in the blogosphere are, Jeremiah Owyang mentioned it on his blog and verbally to several conference luminaries.

The rest of Friday I heard nothing and considered the jacket lost. Then on Saturday 44 hours after the time I lost it, an anonymous person turned the jacket in at the front desk and declined to be named when asked! When the Hilton called me I couldn’t believe it at first! While the blog posts and Jeremiah’s efforts were likely directly responsible, I must say that I’m pleased that whomever had it decided that turning it in was the right thing to do whether it was out of good intentions, guilt or fear being exposed by the videotape. It’s one of those events that strengthens my faith in the goodness of people and that things can turn out for the best - so in the end that is the positive message - be transparent, communicate and good things will happen!

I’d also like to sincerely thank Ray Stokes at the Hilton for his amazing helpfulness during this event, it will long be remembered.

Thank you everybody!

DMA07 - Pre-Conference Keynote John Adams The Martin Agency

John Adam’s agency leads the GEICO account recently with it’s multiple story lines.

John asserts that two major things are changing at present in the advertising marketplace:

1) The destruction of integrated marketing and direct control of brands is no longer possible.

2) The nature of storytelling is changing. People can understand multiple branding messages and themes, especially in Generation Y.

It’s totally awesome to be at a traditional marketing conference and hearing some of these themes being not only talked about, but actually practiced. There is still a long, long way to go. This conference with 13,000 delegates traveling from all corners of the earth dwarfs the size of the search marketing and social media conferences that I frequently attend. It quantifies the immense magnitude of the amount of change that is potentially still ahead. It’s kind of overwhelming to think about actually and I don’t overwhelm easily!

FCF07 - My Leather Jacket is Missing

Let’s experiment to see if the power of Social Media can bring my jacket back to me at the Forrester Consumer Forum!!!

Yesterday after Robert J. Bach from Microsoft spoke, I lost/had stolen one of my most valuable possessions, a rather expensive size 46 leather jacket that I bought a few years back. I *loved* this jacket. It didn’t have that motorcycle look, it didn’t look like it cost 8 zillion dollars. It just look professional and nice - always - and was appropriate in any type of social gathering whether upscale or downscale. That’s how you know something is perfect, you feel comfortable in it anywhere. It took me a long time to find that coat and to say that I feel like my better half is missing this morning is not an understatement.

It all happened as I was reading this awesome summary blog post by Jeremiah and I was talking to Mellissa Stock from Yahoo!. All of the sudden, Sean McDonald from Dell interrupted us and asked to inspect my laptop based on an earlier conversation in the day. As Melissa grew a bit tired of that conversation and started to get up, I asked Sean if we could finish the conversation later. I then walked out with her and didn’t notice I was missing the jacket until I was giving Karl Long a giant hug on Ustream for the world to see. I went back to the location, only about 15 minutes or so after I had left and the jacket was gone. 50 feet away was a jacket that was ready for the trash - it’s my gut feeling that someone ditched that jacket and walked off with mine. But in a crowd of people at a Forrester Consumer Forum? I would expect people to do the right thing and I’m hopeful that they still will.

I then retraced my steps in the hotel just to be doubly sure I didn’t leave it somewhere else. Then I had a talk with security who informed me that there are multiple video cameras in the Grand Ballroom and if someone did walk off with it’s highly likely that they would be able to pinpoint the person especially since the room was 3/4 empty at that point. So if it doesn’t turn up by Noon today at the Forrester coat check or hotel security, I will be filing a police report and hotel security will start the investigation.

I then took my cold trip home, I’m sure Jeff Jarvis might blog about how “Dell Hell froze over today”, but the combination of the flurry of activity, being interrupted and the fact that it’s been warm here for the past week and I wasn’t in “jacket mode” is more likely the cause. Irregardless, if it doesn’t turn up, theft is theft and it’s majorly uncool.

If anyone knows anything about this situation, please email me. My cell phone charger for my Nokia N73 was in the bag and my phone has very little juice left!

Based on the video cameras, it would be wise for whomever has this to do the right thing and turn it in - no questions asked.

Thanks in advance for everyone’s help in this manner. But hey who knows, maybe it’s a sign from a higher power that I’m about to move to a warmer climate where jackets aren’t necessary.

Sexy Social Media Revolutions Emerging - Forrester Consumer Internet Conference 2007

There were a few critical points in Charlene Li’s speech and then Christie Hefner’s speech that I want to get to. But before I do an overview of Charlene’s speech.

New term POST

People

Objectives

Strategy

Technology (notice how this is listed last? Charlene pointed out that this is on purpose! In other words don’t execute until you have things thought through!)

Mantra: Embrace your customer to turn revolt into reformation

Ask yourself: How do you turn (customer) revolt into revolution?

Hopefully both speeches will be online later.

What was the high point of the speech for me that told me that a revolution was taking place at Forrester?

It was when Charlene pointed to a technology adoption benchmarking slide and then put a red X through it saying “don’t pay attention to that”!!!!

What does this mean to me? It means that benchmarking it starting to die due to the increased cycle times and shorter shelf life of information. I’ve long felt that you can’t benchmark your way to the top. You have to lead and take risks. To lead and take risks you must have the top generalist thought leaders of our times on your team. People who understand things like search engine optimization as a strategic tool, social media, bottom up communities and cultures, defining a defensible data model from the start and who practice customer listening for their innovation.

After Charlene, Christie Hefner gave an amazing speech about the history of Playboy’s brand and demonstrated how it’s always been customer focused dating back decades and how it’s embracing the demise of the one to many media model. I hadn’t been aware of this but Playboy has had a mobile presence since 2002! Wow.

She also talked about the brands usage in search and have it’s a frequent search term. In fact a quick check of Google trends indicates a large lead in search volume for Playboy over the New York Times.

Her speech was fascinating from the historical side, yet the brand of Playboy is softening as it’s constantly evolving, Charlene’s conversation was far more disruptive and unnerving to many of the people seated around me. Yet it became clear to me that Playboy is a company that has lived many of today’s social media principles long before they were fashionable.

In in the end, it’s all about building a bottom up culture that has the executive support to constantly innovate. Most people don’t get that yet and if they do it’s even more unlikely that they view customers and other stakeholders as critical to success. We are just starting this journey and I can’t wait to participate fully in the fun parts of this revolution to come!

fcf07

HR Technology Conference : Lehman Brothers Leverages Recruiting Beyond Talent Acquisition

Heather Redderson, VP, Global Talent Technologies, Lehman Brothers
Derek Mercer, CEO, Vurv Technologies

When I saw this description I knew I had to attend this session…

The HR systems at Lehman Brothers, the fourth-largest investment bank in the world, have traditionally been siloed, probably just like yours. But, competing with Goldman Sachs and Morgan Stanley, VP Heather Redderson knew she had to integrate them all so her 27,000 employees could collaborate around their careers and new opportunities for internal mobility. She’ll tell you how she aligns and compensates them and tries to leverage best practices, and fill you in on the internal community she’s created for employees with new tools and competitive intelligence on those other, bigger guys.

When Heather arrived, Lehman Brothers systems appeared disorganized. How disorganized? A Summer intern gets to give a presentation to a C-level team during the first month she is there. The intern’s presentation? Two slides. One basically system mapped out the systems Lehman has. The second with all demonstrating how many don’t talk to each other. The intern stated that “this was a problem that needed to be fixed” and then sat down.

I don’t know if the intern got a full time job at Lehman upon graduation. If they didn’t I’d love to hire this person at the next company I work at. Why? People who can point out the root cause of problems and say this is what needs to be fixed are all too rare. The intern likely created the vital executive sponsorship for the magnitude of the changes that Heather is now making.

In reference to internal mobility, internal employees were frustrated as they were applying and never got hired. Hiring managers were frustrated with volumes of people applying for roles at the wrong level. Employees were frustrated with lack of execution.

Using Vurv and Congos there is now rule driven reports and drivers. They now focus on the relevancy of resumes and are trying to add other data elements to the mix.

$12 million dollar savings in just four months by reducing outside contingency recruiter fees! Put all new initiatives for 2008 on hold and reallocated budget money. Focused on utilizing what we have better.

Discovered that there were many people in roles with job descriptions that didn’t match. Fixing that through transparent conversations is occurring at a rapid rate.

Lehman HR mantra:
To recruit talent
To protect our employees
To gage our landscape

They are also creating an alumni site. (I wish that BlackRock would create an Alumni site, it would bring me joy in so many ways.

It’s clear that Heather’s efforts are not only transforming HR, they are transforming the process and way the whole organization operates. That’s what it’s all about effective execution with what you have. Develop a data strategy and process then iterate and improvement. I’ve always loved Lehman Brothers scrappy style when I worked on Wall Street, it’s good to see them laying a foundation for future transformation and differentiation.

More on this when I have time to elaborate on an element I saw that fascinates me. Soon.

Chicago’s 2016 Olympic Dream Takes Dagger From Disorganized Marathon

Apparently the City of Chicago can’t even execute the simple task of providing water, amazingly Chicago’s most abundant resource from Lake Michigan, to a group of marathon runners. I’m both terribly saddened and civicly embarrassed by this event, yet almost nobody seems to see a need for significant change in Chicago government leadership to people who can actually execute.

Rob’s Run To Remember stated it very clearly:

Mist stations? Stations? There was ONE…at about 25.5. Anything else was an opened hydrant or a caring spectator who had a hose spraying out onto the runners. Mist stations, my ass. I mentioned mist stations to one of the organizers at the Expo on Friday and he kinda looked at me as if to say “I wish…”

Based on this, I can’t see how Chicago can host the 2016 Olympics. If marathon organizers can’t supply enough water and gatorade, or at least try to ensure that there is some backup plan…

This message board contains alot of horror stories about the debacle.

Many, many blog entries of others more closely involved than myself:

Second City Cop

Paul R Smith Dot Com

The Dogwood Report

Canada, Eh?

Kate’s English 304 blog

NPA Think Tank

Karen Got Wheels

Running Jayhawk

Montgomery’s in Manhattan

Yahoo! Onesearch Adds Content and Airline Flight Time Information

I’ve been informed that Yahoo! Onesearch has added content starting today…

Yahoo! is giving mobile search results a boost by integrating Yahoo! Answers and Wikipedia content into Yahoo! oneSearch results (available in 18+ countries, including all of North America, the UK, a variety of other European, Latin American, and Asian countries). In recent months, Yahoo! has added to the functionality of the oneSearch experience in an effort to deliver instant answers and relevant results to consumers on the go. With this latest addition, Yahoo! is augmenting its mobile search product with community-based information from the largest knowledge-sharing community and reference site on the Web.

Of higher relevancy to me is the addition of airline flight time information via a simple query. This week I rushed to the airport only to learn that my flight would be delayed for takeoff by 90 minutes! Assuming the airline data is accurate at the time of the query this is an example of a highly useful mobile query.  A query of UA 90 shows a canceled flight today. It’s great to see incremental improvements like this being made to Yahoo! Onesearch.

To try mobile search on Yahoo! Onesearch visit http://us.m.yahoo.com/

eComXpo is October 9,10,11, 2007

Chicagoland’s very own eComXpo is October 9,10,11, 2007. You can join the fun and learning from anywhere in the world though!

eComXpo is the premier virtual Internet Marketing conference that is FREE to attend. I’ve also had the honor of speaking there previously. It’s a great resource for learning Internet marketing concepts and networking. Register now.

SMXLOMO Denver - Day 2 - Show Me the Money!!!

Moderator:
Greg Sterling, Founding Principal, Sterling Market Intelligence

Speakers:
Ian White, CEO, Urban Mapping
Shawn Riegsecker, Chairman & CEO, Centro
Justin Sanger, CEO, LocalLaunch
Alfred Chow, Head, Yellowbook

Justin Sanger, Local Launch

I can’t help but get caught up in some of the hype. “Context galactic scale” – thanks Google. He then said, “Talking about local search in 10 minutes is like spitting into the grand canyon.” Then said a few words to get Greg Sterling to actually blush! Really funny stuff.

Tremendous opportunities in the IYPs. Local and vertical are merging. Social networking is also converging with local. What is the differentiation of these local search sites? Even within Yahoo! you have a multitude of options. SMEs are overwhelmed and confused. The mission of marketplace consolidations – our goal is to remove the complexity not only for our small businesses but for our sales forces as well. The traditional relationships

$                                             Cost of Traffic                     $$$
Content>>Proprietary>>Organic/SEO>>Paid Placement>>Paid Search / SEM

Silos and advertisers don/t mix in local search!!!

You need to be inventory agnostic…

Shawn Riegsecker, CEO, Centro

Brand marketing increases future clicks. Newspaper growth is slowing in terms of rates of growth, national advertisers are exploding this year. Next will be the regional advertisers, which now comprise less than 3% of advertising.

Ian White, CEO, Urbanmapping

? Where the hell is the money?

7FTE, San Francisco based, geo-spacial data to enable advertisers

Why and what?

Technical limitations

User behavior

Search Engine “Keyword Lockdown”

GEO IP lookup “geotargeting” SUCKS

99% accuracy country level

95% accuracy state level

SMXLOMO - Day 2 - Introducing the Mobile Search Engines

Moderator:
Gary Price, Director of Online Information Resources, Ask.com, resourceshelf.com

Speakers:
Omar Tawakol, Chief Advertising Officer, Medio
Matthew Snyder, Header of Business Development, Nokia
Brendan Benzing, Vice President Mobile Search and Marketing, InfoSpace
Matt Tengler, Senior Product Manager, JumpTap

Gary Price, ask.com, resourceshelf.com
http://tinyurl.com/2fy249 (awesome resource his full presentation)

Omar Tawakol, Medio

Mobile is a new media and there is an assumption that Internet players will dominate, this does not make sense. People thought TV companies would dominate the Internet. None of them are. Top spenders in mobile will not be the same as TV or Internet.

Browse the mobile Internet – the searches are still early in nature - downloadables.

On handset, downloadables, information and off-portal

Search ads are perceived differently. Banners are not content. Sponsored links have the same relevancy as other engines.

Matthew Snyder, Nokia

Fragmentation of media consumption

Rise of Advertising and Mobile

Mobile as a cross-media local interactive medium is emerging

Shift to Multimedia Computer

Opportunities in mobile search

Mobile phones will have as many full browsers in 2010 as PCs!!!

Embedded experience – mobilesearch.nokia.com

Medio was in this but is not now…

Discussed “active idol” concept.

Mobile is the ultimate advertising platform
- Personal however, double-edge sword
- Always-on
- Always with you serendipity
- Billing and payment is possible

Nokia Platform – syndications, syndications

Brendan Benzing, Infospace

MCore – portals, storefront, search, messaging and managed web

Has a partnership with Infogen in Israel

Accessed through – downloadables, mobile sites, www sites, vertical apps

Recently launched - Infospace Search at Sprint

Matt Tengler, Jumptap

Products
- Mobile Search
- Mcommerce, operator storefront and operator, deck search solutions
- Full “off-deck” search capabilities across the mobile web and web

Deliver ALL content that is relevant to the user and capabilities of their handset

check out ppc.jumptap.com

Carrier intention platform

The iphone was never mentioned in this session - WOW!

Nokia Nokia Nokia

So Nokia won the NAVTEQ derby - assuming there is not hostile takeover counter bid. This is one of my favorite acquisitions of 2007. Why? Quite simply, it’s a highly strategic move that I don’t think many will appreciate the importance of for quite some time.

The comments at Techcrunch are not only positive - they are all highly intelligent.

Clear positives:

- Ability to drive standards

- Ability to reprice a scarce resource

- Relationship acquisition in new markets that matter to Nokia like automobiles

- Clear indicator of my belief that Nokia is determined make serious attempt at being the world’s premier mobile search and advertising engine.

Concerns/Risks/Potential Mispricing:

- Lack of execution of deal due to anti-trust concerns

- Has Google been building it’s own Navteq-like map database?

- Transformation of revenue streams to Internet and mobile models with existing partners

- Corporate culture - the differences in the culture of these two companies could not be more different - can Nokia reconcile these without difficulty or disruption?

What are your thoughts? I’d like to hear them.

New Techmeme Leaderboard Lauches

I like it! Gabe talks about his concerns about it here that. And to Gabe I say this, don’t worry about the criticism, you’re clearly the leading service out there and any conversation will only lead to new things. The thing Techmeme does best is eliminate the obsolete imaginary lines that some people still imagine between news and blogs.

My only wish is that the leaderboard went deeper a few hundred more blogs and more highly factored in those that provided commentary on the breaking news (that’s what I click on when I visit Techmeme) - the overfocus on a few mega blogs is ultimately not healthy - not Gabe’s fault but a problem area.

SMXLOMO 2007 - Search Marketing on Maps

Moderator:
Chris Sherman, Executive Editor, Search Engine Land

Speakers:
Alex Porter, Vice President, Location3 Media
Alan Beiagi, Director and GM, Mapquest
Michael T. Jones, Ciheif Technologist, Googl eEarth, Maps and Local

Alex Porter, Vice President, Location3 Media

Offshore Data Entry >>>Axciom, Infousa, Amacai >>>Search Engines Directories, IYPS, etc

How to incorporate into marketing? Directly submit to each engine for a free basic listing it results in an enhanced map listing.

ROI measurement:
Utilize call tracking
Employ trackable URL and coupons

Alan Beiagi, Director and GM, Mapquest

The next wave of Internet user growth will come from mobile and offline usage.

Creating experiences – friend is in Denver, you decide to get a ticket to tonight’s playoff tiebreaker. Only 15% of 233M cell owners use data services. 85% of the market to go!

Search for your destination, get directions, find parking, watch video of player interview, etc.

Is this reality? All of this is already possible but you have to reach 30 different web sites. Mapquest.

Michael Jones, Google

Showed maps, API and other ideas, visit Google Maps Mania - talk about an example he asked to stay in the circle.

SMXLOMO 2007 Day 1 - SMX Local and Mobile Denver Keynote

Michael T Jones, Chief Technologist, Google Earth, Google Maps and Google Local Search

What and Why? Ask yourself during the conference – “Is this the right problem to solve?”

Understanding the Competition
Discreet (Privacy)
Courteous (Did you mean?)
Empathetic
Multi-lingual (Translation)
Quick Spirited (Transactional)

Concierges must know their
Hotel (Hyper Local)
City (Local)
Country (National to Global)
Colleagues (Universal Search)

In a world where the present is everything, concierges must “get a feel” for clients and their needs without fail and in a very short lapse of time.

I *REALLY* liked Michael’s concierge analogy because it showed the ideal future state with optimal characteristics.

Users might type a question…
Web page of local results

Users might ask a question
Sequence of spoken local results

Expanding definition of Local Data
Traditional –
YP business listings
Public resources
City and restaurant guides
Map-related data

Emerging Local data
User reviews
Business self listings
Neighborhood definitions
Local weather forecast
Local traffic status

Books mentioning Denver, Colorado

This 1863 GPO book sentence is a local search result

Google Geo Mission

“To geographically organize the world’s information and make it universally accessible and useful.”

Showed some Google Earth then said – context at a planetary scale…and beyond interplanetary and galactic.

Ohio State Highway Patrol (OSHP) Google Earth Fatal Crashes – showed maps.

Election results in France

How do you connect the last mile?
Web browser > map

Pages intersect with Map/Globe
KML Geosearch attribution - attribution is not linking!!!!

Users are the Local Experts.

SMXLOMO