I’ll keep this short. It’s not about me, it’s about *you*, my friends around the world who create a business network that empower me to reach people and accomplish things that I could never do all on my own. To all of you who practice the words below, I love you and thank you for [...]
Happy 2nd Blog Birthday
by David Dalka on May 16, 2008 in Blogging, Change Management, Customer Experience
Hello Dell “Community” Lurkers
by David Dalka on May 16, 2008 in Customer Experience
Dell has not fixed the design flaws and workmanship quality issues of my poorly built laptop Insiron 1505. They instead have chosen to play word games like they have with thousands other victims of Dell Inspiron purchases. Just Wednesday night I met two more Dell Inspiron quality victims when attending a local meetup group on a different [...]
Sent My Dell Inspiron 1505 Back to Dell For Repairs
by David Dalka on May 14, 2008 in Customer Experience
After way too many emails, I sent my unreliable Dell Inspiron laptop back to Dell this week. It has had the following problems: slow boot times, frequent blue screens, unreliablity connecting to the Internet due to a flaky Internet card, weak and broken hinges due to a poor design in fact, the Inspiron line got rid of [...]
Best of Show: Chicago Global Food and Style Expo 2008
by David Dalka on May 11, 2008 in Chicago, Customer Experience, Entrepreneurship
This year the Global Food and Style Expo did not have the FMI show co-located along with the All Things Organic, Fancy Food Show and the U.S. Food Export Showcase so it was a slightly smaller show with less foot traffic. But it was filled with innovative products and amazing entrepreneurial stories! it’s a shame [...]
Remembering SOBcon08 – My House Guest Andrew Dubber…
by David Dalka on May 7, 2008 in Blogging, Change Management, Customer Experience
I got a call from Liz Strauss to claim my apartment’s extra space a day or two before the event. It was determined that Andrew Dubber would be my house guest during SOBcon08. Andrew, pictured on the left below, has a personal blog and his primary blog, New Music Strategies. Andrew was a fascinating guest! [...]
Net.Finance 2008 – Retail Mobile Banking at Wells Fargo: Eskander Matta, Senior Vice President, Internet Services
by David Dalka on April 16, 2008 in Customer Experience, Mobile / Cell / LBS / SMS
Mobile phone penetration in the US is now 95%+ and data plan penetration is now 50%+ Modalities: Usage Capable phones Texting 50% 100% Mobile Browser, 25% >60% Downloadable Application [...]
Why Earth Hour Was Lame
by David Dalka on March 30, 2008 in Customer Experience
Wow, we turn off some lights for an hour in some giant empty office buildings in downtown Chicago (which should be the case every night) and people lose their minds. If people were truly energy conscious, wouldn’t they want these lights to be off in these empty buildings every night, all night? Wouldn’t that do [...]
Chicago’s Lake Shore Drive and Other Potholes
by David Dalka on February 9, 2008 in Chicago, Customer Experience, Entrepreneurship, Social Media
The Chicago Tribune has a nice user generated content piece where they allow readers to input pothole locations. It is an open thread that simply says: “Tell us: Where are the worst potholes? Potholes seem to be everywhere this winter, but who has the worst — the city or suburbs? Tell us where you’ve seen [...]
Who is David Dalka - Twitter: @dalka
David Dalka is a digital business strategy professional experienced in realigning organizations to capture customer demand while improving margins. David is a business keynote speaker providing customized business strategy services and corporate executive retreats. David has been cited in the following business publications