Sam announced in a public forum for the first time that I’ve seen search as a leading economic indicator. I have long dreamed of this prospect from the moment I first saw Google and combined it with my previous background in instituational financial services. I’m excited about this development and would like to openly ask [...]
BMA B2B Marketing Conference, Google’s Sam Sebastian, Director, Local & B2B Markets
by David Dalka on June 11, 2009 in Change Management, Google (GOOG), Search Engine Marketing, Search Engine Optimization, Social Media
Professor Eric Clemons: Time for Some New Senior Vice Presidents?
by David Dalka on March 28, 2009 in Change Management, Metrics, Online Recruiting, Search Engine Marketing, Search Engine Optimization, Social Media
Danny Sullivan made a great reply to this Eric Clemons’ previous post on TechCrunch today. As you know, I’ve been pretty quiet here on my blog lately. I’ve been busy on the phone, organizing speaking, planning a book and talking to people about really changing the world either as an executive and/or as a consultant [...]
Barney Harford Now Orbitz CEO – Welcome to Chicago
by David Dalka on January 12, 2009 in Change Management, Chicago, Customer Experience, Metrics, Search Engine Marketing, Search Engine Optimization, Social Media
For the past few years, I thought that there might be a new entrant to Chicago’s Internet scene. It was exciting to me because Chicago could certainly use some geographic diversity in it’s leadership. For a long time, it looked like that person would be Mark Cuban, but it now appears that he will not [...]
Speaking Of Facebook – It Needs Change Management of Customer Service
by David Dalka on October 9, 2008 in Change Management, Customer Experience, Online Recruiting, Social Media
There has been some discussion today of Facebook’s business model. Forget about monetization, can Facebook survive without any useful customer service improvements? While 98% of the service works great on autopilot, there is absolutely zero customer service for the things where you do need help. I don’t mean bad customer service, I mean there is [...]
Hurricane Ike Suggests Need to Modify Saffir-Simpson Scale Hurricane Measurement Metrics
by David Dalka on September 14, 2008 in Change Management, Metrics, Social Media
Estimates of damage from Hurricane Ike and the reported death toll continue to rise far beyond what would be expected from the last Saffir-Simpson Scale reading of “a category 2 hurricane.” Hurricane Ike’s larger than category 2 impact suggests need to modify Saffir-Simpson Scale hurricane measurement and communication metrics. It is heartbreaking to see and [...]
DEPAUL EARNS #2 GRADUATE AND #7 UNDERGRADUATE RANKING IN ENTREPRENEUR MAGAZINE’S ANNUAL “BEST SCHOOLS FOR ENTREPRENEURS”
by David Dalka on September 11, 2008 in Change Management, Customer Experience, Entrepreneurship
As an alumnus of DePaul University and a member of DePaul’s New Venture Challenge judging team since inception, I’m pleased to see this ranking!!! However, high rankings on entrepreneurship education alone is not sufficient, the next steps are: 1) To build a transparent, quick and efficient marketplace for entrepreneurs, experienced and passionate management teams and [...]
My First Exposure To ifbyphone
by David Dalka on August 10, 2008 in Change Management, Entrepreneurship, Social Media
Last week, Andy Abramson from Communicano invited me to an intimate breakfast that included developers from multiple countries, executives from ifbyphone (and fonolo) and venture capitalists. Wonderful food, content and people made for an outstanding conversation! During Cluecon, I was able to drop in and catch Irv Shaprio’s speech, what follows are my live blogging [...]
Could Twitter Actually Have a Business Model in Keywords?
by David Dalka on July 29, 2008 in Blogging, Change Management, Entrepreneurship, Social Media
Biz Stone got this directionally correct, it is just not in a format that is usable in real time, yet… If I were the lead product manager at Twitter, I’d be setting up two primary screens: 1) Keywords across the entire network overall which toggle switches for the frequency compared to normal (it would be [...]
Who is David Dalka - Twitter: @dalka
David Dalka is a digital business strategy professional experienced in realigning organizations to capture customer demand while improving margins. David is a business keynote speaker providing customized business strategy services and corporate executive retreats. David has been cited in the following business publications