I’m reading “Creating Customer Evangelists” by Ben McConnel and Jackie Huba right now. It’s a great book and a lot of world has not fully implemented the powerful lessons of the book. The chapters on Mark Cuban stand out in regards to the hiring of Matt Fitzgerald as Chief Marketing Maverick: “Instead of selecting a [...]
Archive | July, 2006
Catch-up: Through the Voice of Peter Harkins
In our increasingly thriving tech community here in Chicago, one of the more unique people is Peter Harkins. Peter is incredibly bright and talented in terms of both programming and comnon sense beyond his years. He is responsible for the current version of the Sociable plugin. In fact, I recently learned that an introduction I [...]
Steve Ballmer Speaks – Should Steve Spin Off MSN?
There is an interview in the Wall Street Journal today with Steve Ballmer. First I’d like to say that I wish they would have hired me to do the interview as it was mostly a rehash of many things Steve has already said save the Bill Gates is leaving and how does this affect you. For [...]
Larry Levy – A Chicago Original
There was a great video interview with Larry Levy in Crain’s Chicago Business this week. For those of you who do not know Larry, he is the founder is the Levy Restaurant empire based in Chicago. Some highlights from the article if you don’t have a few moments to view it include: “Partnership in a [...]
Cellular Startups and Carriers the Next Google(s)?
The Wall Street Journal had a very interesting article today about how celluar carriers are shying away from partnering with Yahoo! and Google and instead forming partnerships with smaller entities that they can control. It’s interesting and exciting to me because it’s a modified pay per call play – not just search. This is truly [...]
UPS – Not Customer Focused
Today’s WSJ Journal talks about UPS software. Well, I actually consider UPS to not be customer focused and in need of resetting it’s priorities. What I mean is that the person being shipped to is the ultimate customer not the shipper. The person receiving the package is the one paying for both the shipping and your salary and is [...]
Yahoo! Messenger is Down
Many sites in blogosphere are lit up like a Christmas trees this evening with complaints of Yahoo! Messenger being down. What gives?
Inflated Homeowner Appraisals – WSJ Article
Now that the housing market has finally turned we learn that many of the loans were written on questionable valuations of housing once people try to refinance those outrageous nuclear no money down interest only loans. And the LTV’s (loan to values) are now inverted almost across the board on these loan types. The article [...]
Who is David Dalka - Twitter: @dalka
David Dalka is a digital business strategy professional experienced in realigning organizations to capture customer demand while improving margins. David is a business keynote speaker providing customized business strategy services and corporate executive retreats. David has been cited in the following business publications
