{"id":754,"date":"2008-08-10T14:29:42","date_gmt":"2008-08-10T19:29:42","guid":{"rendered":"http:\/\/www.daviddalka.com\/createvalue\/?p=754"},"modified":"2016-03-21T11:36:05","modified_gmt":"2016-03-21T16:36:05","slug":"my-first-exposure-to-ifbyphone","status":"publish","type":"post","link":"https:\/\/www.daviddalka.com\/createvalue\/2008\/08\/10\/my-first-exposure-to-ifbyphone\/","title":{"rendered":"My First Exposure To ifbyphone"},"content":{"rendered":"

Last week, Andy Abramson<\/a> from Communicano<\/a> invited me to an intimate breakfast<\/a> that included developers from multiple countries, executives from ifbyphone,fonolo and venture capitalists. Wonderful food, content and people made for an outstanding conversation!<\/p>\n

During Cluecon, I was able to drop in and catch Irv Shaprio’s speech, what follows are my live blogging notes of the session:<\/p>\n

What does ifbyphone provide? Phone mashups \u2013 combine data from the world wide web with phone inputs and conversations.<\/p>\n

ifbyphone goals:
\n– Technology Agnostic API \u2013 any language, host, data or location
\n– Dialog Support \u2013 Voice Forms (IVR), DTMF, Text to Speech, Automated Speech Recognition
\n– Call Management \u2013 outbound (termination), inbound (origination), Scheduling API, Broadcast API, Call Completion API
\n– Support Services \u2013 documentation, blog, user support forum, free development accounts and live support people<\/p>\n

Lots of documentation is available, telephone scale<\/p>\n

Phone mashup example \u2013 getting request from a form<\/p>\n

Build a Voice Form Setup Form
\nBuilt in grammar allow branching of questions (Survo voice form setup)
\nifbyphone uses forms instead of selectors for 100% reliability<\/p>\n

Check out phonemashup.com for more examples.<\/p>\n

Marketing people are using this to put the telephone into the existing treatment processes.<\/p>\n

———————<\/p>\n

Analysis: ifbyphone is enabling a bridge between web 2.0 and the phone. What I love about this is I think it’s part of a trend, removing silos to create effective solutions for companies and their customers. It’s small space with the potential to have large business impacts in terms of efficiency and customer satisfaction that will be fun to watch develop and watch who steps up to implement the solutions rapidly.<\/p>\n

A recent interview of Irv can be found link now broken) here. I certainly look forward to seeing and learning more about how ifbyphone will be impacting business results shortly.<\/p>\n","protected":false},"excerpt":{"rendered":"

Last week, Andy Abramson from Communicano invited me to an intimate breakfast that included developers from multiple countries, executives from ifbyphone,fonolo and venture capitalists. Wonderful food, content and people made for an outstanding conversation! During Cluecon, I was able to drop in and catch Irv Shaprio’s speech, what follows are my live blogging notes of […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[12,16,26],"tags":[],"class_list":["post-754","post","type-post","status-publish","format-standard","hentry","category-change-management","category-entrepreneurship","category-social-media"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t