{"id":559,"date":"2007-08-14T17:21:09","date_gmt":"2007-08-14T21:21:09","guid":{"rendered":"http:\/\/www.daviddalka.com\/createvalue\/2007\/08\/14\/university-of-michigan-consumer-satisfaction-index-report-2007\/"},"modified":"2007-08-14T18:23:11","modified_gmt":"2007-08-14T22:23:11","slug":"university-of-michigan-consumer-satisfaction-index-report-2007","status":"publish","type":"post","link":"https:\/\/www.daviddalka.com\/createvalue\/2007\/08\/14\/university-of-michigan-consumer-satisfaction-index-report-2007\/","title":{"rendered":"University of Michigan Consumer Satisfaction Index Report 2007"},"content":{"rendered":"<p>The <a href=\"http:\/\/www.theacsi.org\/\">report is out<\/a>.  Greg Sterling has a great write up at <a href=\"http:\/\/searchengineland.com\/070814-081609.php\">Search Engine Land<\/a>. Congrats to Yahoo! and Ask on their improvements!<\/p>\n<p>However, the numbers are extremely fine and as Greg asked the authors, &#8220;Why the disconnect between the satisfaction data and market share?&#8221; The other thing that should be pointed out is that these numbers are not that granular in nature. My advice is to take these numbers with a grain of salt as they may of may not result in the market share changes they suggest over the next 12-24 months. Essentially the question is will this report cause people to talk about switching over dinner with family and friends tonight?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The report is out. Greg Sterling has a great write up at Search Engine Land. Congrats to Yahoo! and Ask on their improvements! However, the numbers are extremely fine and as Greg asked the authors, &#8220;Why the disconnect between the satisfaction data and market share?&#8221; The other thing that should be pointed out is that [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[33,6,5,4],"tags":[],"class_list":["post-559","post","type-post","status-publish","format-standard","hentry","category-ask","category-google-goog","category-microsoft-msft","category-yahoo-yhoo"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/posts\/559","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/comments?post=559"}],"version-history":[{"count":0,"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/posts\/559\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/media?parent=559"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/categories?post=559"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/tags?post=559"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}