My Dell Dimension 8200 died last month \u2013 dead fan after 4.5 years – RIP – you can buy it\u2019s old memory a valuable and rare RDRAM type here (sold it on ebay). I ordered a new Dell Dimension 9150, I wanted to summarize my thoughts both good and bad:<\/p>\n
The Good:
\n–\u00a0PC arrived in less than one week from the time I ordered it.
\n–\u00a0PC came with a factory installed quiet and wonderful Western Digital hard drive. \ud83d\ude42
\n–\u00a0Sturdy case compared to some other brands I\u2019ve seen recently.
\n–\u00a0Tall tower with more internal expansion ports.
\n–\u00a0New fan system is entirely different and whisper quiet now!
\n–\u00a0New PC is much, much lighter.<\/p>\n
The not so good, but not exactly ugly: Any other questions? Please comment.<\/p>\n","protected":false},"excerpt":{"rendered":" My Dell Dimension 8200 died last month \u2013 dead fan after 4.5 years – RIP – you can buy it\u2019s old memory a valuable and rare RDRAM type here (sold it on ebay). I ordered a new Dell Dimension 9150, I wanted to summarize my thoughts both good and bad: The Good: –\u00a0PC arrived in […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[12,13,7],"tags":[],"class_list":["post-48","post","type-post","status-publish","format-standard","hentry","category-change-management","category-customer-experience","category-reputation-management"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/posts\/48","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/comments?post=48"}],"version-history":[{"count":0,"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/posts\/48\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/media?parent=48"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/categories?post=48"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/tags?post=48"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\n–\u00a0\u00a0\u00a0\u00a0 Dell got rid of the parallel port connection for printers so I had to buy a new cable from newegg.com<\/a> – ironically they had a cable for $7 delivered. The\u00a0“best” Best Buy price for any printer cable was $30+, who needs a Gold plated printer cable? Not me sounds like\u00a0Best Buy isn’t focusing on the customers needs but on profit instead.\u00a0\u00a0Fortunately I saw this in the design and ordered it and it got here first – this not only caused me to buy an unnecessary new cable, but it caused me to utilize another USB port.
\n–\u00a0\u00a0\u00a0\u00a0 Dell\u00a0removed the old keyboard and mouse connectors such that they needed, you guessed it,\u00a0two more USB ports.
\n–\u00a0\u00a0\u00a0\u00a0 I used up a PCI port to put in my USB 2.0 card from my old PC because I needed to, it\u2019s sad that a new PC doesn\u2019t come standard with enough USB ports. Please add more USB ports in the future models stock. How do you miss such a simple -3 plus nothing equals problem?<\/strong>
\n–\u00a0\u00a0\u00a0\u00a0 Silver is the new black apparently. But then why is the new monitor black when the new desktop is silver? I guess they didn\u2019t get the memo in that division.
\n–\u00a0\u00a0\u00a0\u00a0 The express service code tag is way to small and white ink on a clear label on silver is not exactly the type of transparency I\u2019m looking for from Dell.
\n–\u00a0\u00a0\u00a0\u00a0 The unit was shipped without the audio line in jacks set to on \u2013 this led to an hour of wasted time \u2013 both Dell\u2019s and mine on an unnecessary phone call.
\n–\u00a0\u00a0\u00a0\u00a0 It was delivered via UPS, I can not think of company that has a lesser understanding of who the true customer is – the person on the receiving end paying the driver\u2019s salary by paying for the shipping in the first place!<\/strong> This organization would do well to hire a Chief Customer Experience Officer that monitored the blogs for ideas (if they need help with candidate selection for the retained executive search, please let me know). If I had time, I might make this a Jeff Jarvis type blog<\/a> about UPS, but I\u2019m too busy with many more much more exciting things right now.<\/p>\n