based on these message board posts<\/a>. Not a good way to treat prospects of your 5 figure products. If you can’t send a gift card in a timely manner, does this experience build confidence that you will be dealt with fairly if something went wrong with your new Mazda? No.<\/p>\nWhen companies are creating incentives to interact with their products and services why aren’t they realizing that how the experience is handled can have considerable impact on their brand – either positive or negative?<\/p>\n","protected":false},"excerpt":{"rendered":"
I got an email from Mazda in March to get a $25 VISA Gift Card for taking a test drive. I’m considering buying a new car in the not too distant future to replace my aging Acura Integra (I should be buying another Acura but they no longer make cars with appropriate headroom for a […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[15,13],"tags":[],"class_list":["post-468","post","type-post","status-publish","format-standard","hentry","category-brandingbuzzviral","category-customer-experience"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/posts\/468","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/comments?post=468"}],"version-history":[{"count":0,"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/posts\/468\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/media?parent=468"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/categories?post=468"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/tags?post=468"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
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I got an email from Mazda in March to get a $25 VISA Gift Card for taking a test drive. I’m considering buying a new car in the not too distant future to replace my aging Acura Integra (I should be buying another Acura but they no longer make cars with appropriate headroom for a 6’3″ adult – but alas this is another post).<\/p>\n