{"id":391,"date":"2007-03-21T11:51:00","date_gmt":"2007-03-21T16:51:00","guid":{"rendered":"http:\/\/www.daviddalka.com\/createvalue\/2007\/03\/21\/howard-tong-leaves-newegg\/"},"modified":"2007-05-07T08:37:58","modified_gmt":"2007-05-07T13:37:58","slug":"howard-tong-leaves-newegg","status":"publish","type":"post","link":"https:\/\/www.daviddalka.com\/createvalue\/2007\/03\/21\/howard-tong-leaves-newegg\/","title":{"rendered":"Howard Tong Leaves Newegg"},"content":{"rendered":"<p>It appears that Howard Tong the likely mastermind of Newegg&#8217;s awesome marketing and customer experience has left Newegg and has joined <a href=\"http:\/\/www.USAutoparts.com\" name=\"company\" title=\"company\"><strong>USAutoparts.com<\/strong><\/a> as COO (as per his Linkedin profile).<\/p>\n<p>I noticed this today after I was having communication difficulties with a Newegg order and tried to reach out to him and was highly surprised to find he had left the company. It will be quite interesting to see if Newegg&#8217;s service level suffers now that he has departed.<\/p>\n<p>Howard if you&#8217;re reading this, I wish you the best of luck in your new role and please drop me your new contact information when you have a moment&#8230;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>It appears that Howard Tong the likely mastermind of Newegg&#8217;s awesome marketing and customer experience has left Newegg and has joined USAutoparts.com as COO (as per his Linkedin profile). I noticed this today after I was having communication difficulties with a Newegg order and tried to reach out to him and was highly surprised to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[12,13],"tags":[],"class_list":["post-391","post","type-post","status-publish","format-standard","hentry","category-change-management","category-customer-experience"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/posts\/391","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/comments?post=391"}],"version-history":[{"count":0,"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/posts\/391\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/media?parent=391"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/categories?post=391"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.daviddalka.com\/createvalue\/wp-json\/wp\/v2\/tags?post=391"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}