The Wall Street Journal had a very interesting article today about how celluar carriers are shying away from partnering with Yahoo! and Google and instead forming partnerships with smaller entities that they can control. It’s interesting and exciting to me because it’s a modified pay per call play – not just search. This is truly [...]
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UPS – Not Customer Focused
Today’s WSJ Journal talks about UPS software. Well, I actually consider UPS to not be customer focused and in need of resetting it’s priorities. What I mean is that the person being shipped to is the ultimate customer not the shipper. The person receiving the package is the one paying for both the shipping and your salary and is [...]
Yahoo! Messenger is Down
Many sites in blogosphere are lit up like a Christmas trees this evening with complaints of Yahoo! Messenger being down. What gives?
Dell Blog – Still Waiting for USB Port Shortage Acknowledgement
As I posted on Easton Ellsorth’s blog, the emerging future of corporate blog leadership should likely be: LISTEN – to other blogosphere posts ACKNOWLEDGE ISSUES – by linking to the post and talk only about how that issue is being addressed LISTEN AGAIN – to all feedback ANSWER – include a we hear you and [...]
The Recent Economist Article
It probably isn’t surprising to you that many people in the Search Engine Marketing arena don’t read the Economist. So I’ll point out this unique article. Fantastic read here on advertising and how it’s changing. It will require new leaders with a combination of both people skills, branding and data skills like those found in [...]
Dell Opens a “Blog”
Dell opened a “blog”. I put blog in quotes because: It has moderated comments, no trackback ability and has numerous posts that are product pushes. Here is what they should have done, one post admitting to mistakes of the past, saying we want to change, we want to listen and left it alone for like at [...]
Is Burger King the New Starbucks? Part 1
I visited a Burger King today that had free wireless Internet access. The manager said they had had it for several months. He did not know if it was a national program, a test site or something completely random. So I called the corporate headquarters and asked about it. An extremely nice woman said she [...]
Who is David Dalka?
David Dalka (twitter) is a digital business strategy professional experienced in realigning organizations to capture customer demand while improving margins. David is a business leadership keynote speaker providing customized business strategy services and corporate executive retreats. David has been cited in business publications like
