IRCE 2013 again had a jammed packed expo hall full of the best vendors in ecommerce. One of the first companies I encountered was Riskified. Riskified was one of the most unique new offerings that improves customer experience and business performance while reducing merchant risk that I saw at IRCE2013. Eido Gal is passionate about […]
Archive | Customer Experience RSS feed for this section
Ted Matthews Interview : The Real Meaning of ‘Brand’ is Outstanding Culture
At the back of John Warrillow’s Built to Sell, I saw a book mentioned as a must read. That book is Brand : It ain’t the logo*. The asterisk stands for “It’s what people think of you.” This perspective matches and aligns with my own views quite closely. After a short chat with Ted Matthews […]
Bestselling Author John Mackey – Conscious Capitalism 2013 Book Tour Chicago Stop
John Mackey came to Chicago Wednesday and gave a powerful , paradign-shifting soul-awakening speech about his new book Conscious Capitalism to the Economic Club of Chicago. The event was led by John A Canning Jr., Chairman of Madison Dearborn Partners. Question and answers were moderated by Mary Ann Childers. Later, I attended a second event […]
Marketing Channel Business Strategy Reallocation Management: Where Are You?
The other day Google (GOOG) had it’s earnings call, Google stated that a primary agenda for 2010, in addition to mobile, was display advertising. Yes, you read that right, display advertising. Display? Yahoo 2.0? After the call one had to think about how non-targeted and potentially wasteful advertising spend could potentially be harmful to corporate […]
Latency, Spam, Memory Leaks – Google What Are Ya Doing To Me Pal?
The following was reported today on the website Data Center Knowledge: “It’s clear that latency really does matter to users,” said Mayer, the VP of Search and User Experience at Google and today’s keynote speaker at the O’Reilly Velocity Conference. Do ya really think so Marissa? Having unnecessary captchas, massive memory leaks in gmail, outbound […]
Who is David Dalka?
David Dalka (twitter) is a digital business strategy professional experienced in realigning organizations to capture customer demand while improving margins. David is a motivational business keynote speaker providing customized business strategy services and corporate executive retreats. David has been cited in business publications like
