US Air / America West

August 6, 2006
Filed Under General |

I had a great experience with them today overall. Flights were on time, people were friendly, etc. The flight from Phoenix to San Jose is especially beautiful in terms of scenery.

The only thing I didn’t like was the boarding procedure. It’s very unnatural with the window, middle, then aisle. Many people ignored it and the gate agent didn’t object to people doing so. So if something doesn’t work - why don’t they change it?

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