Comments on: UPS – Not Customer Focused http://www.daviddalka.com/createvalue/2006/07/24/ups-not-customer-focused/ Digital Strategy Solutions, Change Management Leadership, Business Speaker, Payments Technology Convergence Sat, 11 Feb 2012 00:11:18 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: UPS CEO States “Someone Else Might Have a Different Fresher Approach”http://www.daviddalka.com/createvalue/2006/07/24/ups-not-customer-focused/comment-page-1/#comment-32480 UPS CEO States “Someone Else Might Have a Different Fresher Approach” Mon, 06 Aug 2007 01:10:04 +0000 http://daviddalka.com/createvalue/2006/07/24/ups-not-customer-focused/#comment-32480 [...] kidding! I’ve stated previously that UPS is not customer service focused and I’ve advocated major changes in the way UPS does business for a long, long time! If that [...] [...] kidding! I’ve stated previously that UPS is not customer service focused and I’ve advocated major changes in the way UPS does business for a long, long time! If that [...]

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